eAssistance services starting $0.5 per Day

The world has changed with the pandemic setting in and it has certainly changed the way we travel. The AMA eAssistance app in partnership with Tune protect EMEIA is a great example of how people behind the scenes are creating solutions to the new challenges we face.

The eAssistance is a comprehensive app packed with a multitude of services that are additional to the coverage that can be added on top of the travel insurance cover or along with it.

Certain key features built into this app are wrapped around Telemedical consultations during and after travel, psychological assistance, COVID-19 digital assessments, medical symptom checkers and much more.

On demand services such as Ground ambulance transportation, delivery of medication in an international trip, e-Prescriptions during your trips. With ease of use on purchase of your travel cover via Tune Protect EMEIA this is an exclusive product with services geared for your safety and ease of travel.

AMA eTravel Assistance

eAssistance Services/Benefits

Pandemic Travel Advisory

These services include disease outbreak news, epidemic and pandemic alerts and notifications to the Member based on his/her respective geo-location tagging. It can also provide latest immigration updates and flash alerts to the Member based on their travel and geo-location tagging.

COVID-19 Pandemic Assistance

These services include assistance for COVID-19 which shall include symptoms analysis, basic precautionary and preventive measures, arranging tests and hospitalization to network hospital, if required. The arrangement of tests and hospitalization shall be purely based on availability and appointments and it shall purely depend on availability as confirmed by respective hospitals or treating facilities.

Search Medical Facility

eTravel Assistance can assist in searching a health care facility, medical care centres or closest hospital based on the requirement and geo-location of the Member.

Symptoms Checker

eTravel Assistance can analyze the Member’s symptoms and provide information about possible conditions that could correlate with the entered symptoms. This therefore allows further the display of possible disease patterns and the appropriate categories of medical specialists, or other features and services around symptom checker. The outcomes will purely depend on key search words and spellings used by member. Any errors in providing the information may not yield correct results. It shall however, not to be construed as professional diagnosis or treatment in any case.

Dermatology Image Scan

eTravel Assistance can provide intelligent dermatology services for the imaging and analysis of skin conditions which is easy to use and provides simplified intelligence. The analysis and interpretation will depend on quality of image and information provided by member. It shall however, not to be construed the professional diagnosis or treatment especially in the case of skin cancer or some other complex extraordinary skin disease.

Speak to a Doctor

eTravel Assistance can arrange online (video based/chat based) and/or telephonic consultations to the Member upto a reasonable limit prescribed by AMA. This shall be purely based on availability of the doctor/general physician to provide medical consultation required by member.

Speak to a Psychologist

eTravel Assistance can arrange online (video based/chat based) and/or telephonic consultations to the Member upto a reasonable limit prescribed by AMA. This shall be purely based on availability of the doctor/general physician to provide medical consultation required by member.

General Travel Assistance

Get travel concierge services, assistance, book a hotel, book flight tickets whilst on your travels.

Virtual Debit Card*

T&C Apply

On-Demand Services

Doctor House / Hotel Call

Request Medicine Delivery

Request Medical Transport